Amanda Goodall

I am a Senior Lecturer (Associate Professor) at Cass Business School in London.

I work particularly on the idea of 'expert leadership'.   We are accustomed to seeing organizations from Fortune 500 firms to hospitals choosing charismatic general managers for senior leadership positions over core-business experts (such as doctors in hospitals).   My research suggests that this may be wrong; organizations on average perform better when they are led by individuals with expert knowledge.

In random samples of 35,000 US and UK workers, we found that a boss's technical competence is the single strongest predictor of a worker's job satisfaction. Our latest research suggests that this happens because expert leaders understand how to create the right work environment, and how to appropriately assess, consult and support staff.

Cass Experts Page Here

eXTReMe Tracker